Salesforce Einstein (2016)
Salesforce announced Einstein at its Dreamforce conference, embedding AI prediction and recommendations into the CRM apps sales teams already used. It was one of the first big pushes to put AI directly into enterprise software rather than as a separate product.
Einstein rolled out across Salesforce's product line over the following years, with features appearing gradually across clouds.
It set the template for embedding AI into enterprise suites, a pattern Oracle, SAP, and Workday all followed.
Fusion Claw follows the same embedding playbook but gives agents far more autonomy than Einstein's predictive features.
