Slack launches Workflow Builder (2019)
Slack introduced a no-code tool called Workflow Builder, letting non-developers automate repetitive tasks like onboarding forms and helpdesk requests directly inside Slack channels.
Teams began automating processes without writing code, increasing Slack's value as an operations platform.
Workflow Builder became a standard template for no-code automation, and Slack expanded it with more triggers and actions over time.
Surfaces follows the same playbook: turning Slack from a messaging tool into a platform for doing work—first automation, now data visualization—inside the conversation.
