San Francisco 311

City service operated by the City Administrator's Office

Appears in 1 story · Last updated Oct 24, 2026

Stories

San Francisco 311 app now routes public drug use reports to police

Rule Changes

Added the 'public drug activity' category to its app

San Francisco's 311 app now sends public drug use reports to police. The city added the 'public drug activity' category on Oct. 22, after hundreds of drug-use complaints filed through the app were closed without being forwarded to officers.

Updated Oct 24