Natan Yellin

Stories

Freshworks acquires Robusta to add AI incident investigation to Freshservice

Joining Freshworks; Robusta's team continues to build and hire

Freshworks has closed its purchase of Robusta, the Israeli startup whose AI agent works out why production systems break. The company announced the deal on Oct. 28 and said on Nov. 3 that it passed $1 billion in annual recurring revenue in October, after closing the Robusta and Torii purchases.

Updated 4 days ago

Notable Quotes

"LLMs are fantastic at troubleshooting incidents. Our technology lets AI Agents do that effectively in large enterprise environments."

from Freshworks acquires Robusta to add AI incident investigation to Freshservice · Updated 4 days ago

"We're incredibly excited to join Freshworks... while keeping humans firmly in control of decisions that touch production."

from Freshworks acquires Robusta to add AI incident investigation to Freshservice · Updated 4 days ago