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Voiso launches AI voice agents built into its contact center platform

As of September 2026: Quoted on the launch rationale

Voiso's AI voice agents handle real phone calls inside the company's contact center platform, sharing queues, routing rules, and reports with human agents. Announced September 23, the agents answer inbound calls, run outbound campaigns, and hand off to human agents with caller verification and a summary attached.

Updated Sep 24

Notable Quotes

We built AI Voice Agents as first-class citizens of a busy communicational environment, not a bolt-on.

from Voiso launches AI voice agents built into its contact center platform · Updated Sep 24

They log in to the same queues, follow the same routing rules, and appear in the same reports as every human agent. Supervisors do not need a second dashboard or a second vendor.

from Voiso launches AI voice agents built into its contact center platform · Updated Sep 24