Amit Barave

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Cisco brings Claude agents into Webex and unveils Dialog CX harness

Spoke to UC Today at WebexOne 2026 about the Claude agents integration and agentic strategy

At WebexOne 2026, held Oct 7 in Austin, Cisco said Anthropic's Claude would join Webex spaces, meetings, and calls as a working team member. Cisco also introduced Dialog, an agentic harness for Webex AI Agent meant to turn scattered customer interactions into continuous, context-aware relationships.

Updated Oct 16

Notable Quotes

Claude will join Webex spaces, meetings and calls, picking up the context of the conversation and helping complete the work that follows.

from Cisco brings Claude agents into Webex and unveils Dialog CX harness · Updated Oct 16

We are allowing users to create their own through our Agent Studio, and bring agents that other vendors or others have built.

from Cisco brings Claude agents into Webex and unveils Dialog CX harness · Updated Oct 16